Sustainability

We are working on
sustainability management
with the aim of realizing
a sustainable society.

Our efforts

Introduction of electricity derived from renewable energy, etc.
Introduction of electricity derived from renewable energy, etc.

Adopted the “Green Basic Plan” from April 2024.
Carbon-offset electricity generated mainly from thermal power generation with nationwide non-fossil certificates.
Installed properties: Sotetsu Head Office Building and Minami-saiwai 2nd Building (Mobil)

Initiatives towards a recycling-oriented society
Initiatives towards a recycling-oriented society

In Yumegaoka Soratos and the surrounding area, we will implement various initiatives to realize a recycling-oriented society by installing solar panels and using waste generated from facilities as resources. In addition, we will introduce self-driving delivery robots that can drive on public roads to alleviate labor shortages in the logistics field and provide added convenience for customers. The Sotetsu Group aims to create new value in this area and become a city that embodies a sustainable society by working together with local residents and promoting initiatives for a recycling-oriented society.

List of initiatives

GREEN JOINUS
GREEN JOINUS

JOINUS aims to be a sustainable facility that continues to provide an attractive shopping environment for customers and a comfortable working environment for staff working at JOINUS, and is actively engaged in SDGs activities under the theme of "GREEN JOINUS".

SDGsの取り組み【二俣川営業所】
GreenActionProgram [JOINUS TERRACE, Sotetsu LIFE, HOSHITEN qlay]

Based on the concept of "What we can do in this town," the "Green Action Program" aims to encourage easy actions that can be taken in everyday life and support activities toward a sustainable future.

Konandai BIRDS SDGs related event report [Konandai Office]
Konandai BIRDS SDGs related event report [Konandai Office]

Through sustainable products and community activities, Konandai BIRDS works closely with customers and the local community, proposing a lifestyle that connects to a prosperous future.

About CS/ES

We are actively working on
CS and ES to develop better SCs.

CS (Customer Satisfaction) initiatives

In order to improve the customer service skills of our staff, each office has a well-planned annual schedule and strives to provide detailed follow-ups on a wide range of issues. Additionally, since 2012, we have been actively working to improve CS across-the-board, such as by holding the Sotetsu Building Management Customer Service Role Playing Contest.

  • Holding seminars by specialized instructors
  • Store diagnosis & follow-up implementation
  • Implementation of customer service role-playing contest
CS (Customer Satisfaction) initiatives CS (Customer Satisfaction) initiatives
ES (Employee Satisfaction) initiatives

We are making various efforts to improve the workplace environment so that each and every staff member can work comfortably and enthusiastically.

  • Enhanced staff break room and powder room
  • Recommendation of separate smoking areas
  • Holding staff benefit parties (social gatherings, bus trips, etc.)
  • Implementation of store awards
ES (Employee Satisfaction) initiatives ES (Employee Satisfaction) initiatives
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